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S
Soolika
Participant
March 14, 2016
Question

Can't fill in forms in Acrobat Pro DC

  • March 14, 2016
  • 1 reply
  • 1682 views

Hi,

I'm trying to create a form in Acrobat Pro DC but am having trouble filling it in. I have used the 'prepare form' tool to create and name all of the fields, but when I come to fill the form in, and the text cursor comes up when I click, no text appears when I type.

Does anyone have any idea what I'm doing wrong?

Thanks,

Alexis

This topic has been closed for replies.

1 reply

_arojini
_arojini
Participating Frequently
March 16, 2016

Hi Soolika,

Please try navigating to the Text field properties and check under the general tab whether the Read only option is unchecked.

Also check under the Appearance tab the text color is not white or of the same color as your text box. It could be a reason that the text color is changed to that of the text box which is making it it invisible.

Also when you trying to fill the form select the Edit PDF option and then select Add text option and then try to fill the form.

Please let me know if this resolves your issue.

Regards

Sarojini

S
SoolikaAuthor
Participant
March 16, 2016

Hi,

Thanks for your reply, however unfortunately none of those options worked. The document isn't read only and the text is set to black. I can edit the form in the way that you described but it ends up looking messy. It also needs to go to people who only have Acrobat Reader so I don't think that's an option.

The problem seems to be when the 'form field' option under 'General' in Properties is set to 'Hidden but printable'. It works perfectly when when it's visible, but the whole point was that I didn't want to be able to see the form fields.

It's strange, not sure why it's happening!

Thanks again,


Alexis

try67
Community Expert
try67Community Expert
Community Expert
March 16, 2016

The fields have to be visible for you to be able to interact with them. If you want them to be usable but hidden then you should set their appearance options to not have a fill color or a border color. You can also disable the fields highlight under Edit - Preferences - Forms (but that will only apply on your computer, not when the file is opened elsewhere).

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