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A
Anonymous
May 5, 2016
Question

Can't print PDF files with DC and from Windows 7 Pro

  • May 5, 2016
  • 1 reply
  • 653 views

It all began with Adobe Acrobat DC. Since then, I can't print PDF files (no issues with any other documents from any other softwares), and I get no indication that a print job was even sent.  Progress shows 0% and disappears within seconds. There are no print jobs waiting in the print queue. I downloaded a previous version of Adobe Acrobat, and even with that now I get the same problem.  Never had it before.

I tried different printers: Epson and HP... no luck.

And yet once in 8 or 10 times, it will print... I can't figure out by what miracle.

I have spent countless hours reading this forum and the internet - have tried all sorts of proposed "solutions" in total vain.  Any "serious" help appreciated...

This topic has been closed for replies.

1 reply

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
May 6, 2016

Hi Alexandra Goffin,

We are sorry for the inconvenience caused .

Please try referring this article and follow the troubleshooting steps mentioned in it : Troubleshoot PDF printing in Adobe Acrobat and Reader

Let us know if this helps.

Regards

Sarojini

A
Anonymous
May 17, 2016

No it does not work.  As I said, I tried everything listed on the forum.  Even looked at the number of characters for my printers... all have 10 or more so even that (more than weird) workaround proposed by Adobe does not work.  Awaiting a serious solution.

Thank you.

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