Skip to main content
alxmntrvl
Known Participant
August 24, 2016
Answered

Can't reinstall Acrobat X Pro (CS6) after deleting it

  • August 24, 2016
  • 1 reply
  • 1265 views

Really confused why I can't reinstall Acrobat X Pro (CS6) after deleting it. While trying to reinstall from both the original CS6 disc or from the Adobe website installer download I get the same prompt to close SafariCloudHistory from Activity Monitor, as shown. But that isn't really the problem. I quit the process before trying to install and the same thing happened – the installer just quickly says the installation is complete after like literally 3-5 seconds and nothing has happened.

I thought it might be the disc because the external optical drive I use doesn't always work right, but the downloader from the Adobe site did the same thing.

It was actually a stupid mistake to delete Acrobat – I didn't expect it would be so difficult to reinstall. I use it regularly and need it for work, so any help would be much appreciated.

This topic has been closed for replies.
Correct answer kglad

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

copy your install disk to a desktop directory.

restart your computer.

before opening safari, install from your desktop directory.

1 reply

kglad
Community Expert
Community Expert
August 25, 2016

even though your error message may not seem related to the issue discussed in this link, try it:

http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developers-mac-os-x-0158095/

alxmntrvl
alxmntrvlAuthor
Known Participant
August 25, 2016

It seemed like a promising solution, but no unfortunately I got the same errors.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 25, 2016

clean per Use the Creative Cloud Cleaner Tool to solve installation problems

copy your install disk to a desktop directory.

restart your computer.

before opening safari, install from your desktop directory.