Skip to main content
jenj41363978
jenj41363978
Participant
August 16, 2016
Answered

Cannot access previous computer with activation

  • August 16, 2016
  • 1 reply
  • 399 views

I have rebuilt my computer and did not deactivate my copy of Adobe Actobat Standard DC. Now when trying to activate it says "serial invalid". I can't get in touch with anyone at Adobe to reset this. Is anyone here able to help?

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Jenj41363978,

As you are getting this message "Serial Invalid", I would request you to check the solutions on this link: Error: "The serial number is not valid for this product" | Adobe Creative Suite​.

In regards to Activation of Acrobat Standard DC on your machine, I would recommend reading  the following links.

Please share the results and the exact error message in case problem persists.

Thanks.

1 reply

Atul_Saini
Atul_SainiCorrect answer
Legend
August 16, 2016

Hi Jenj41363978,

As you are getting this message "Serial Invalid", I would request you to check the solutions on this link: Error: "The serial number is not valid for this product" | Adobe Creative Suite​.

In regards to Activation of Acrobat Standard DC on your machine, I would recommend reading  the following links.

Please share the results and the exact error message in case problem persists.

Thanks.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices