travisr17069104

Participant

Answered

cannot activate acrobat xi pro

Forum|Forum|10 years ago
March 4, 2016
1 reply
738 views

get message that activate product because I am not connected to internet. PC is absolutely connected to internet (i'm composing this message on same pc that product is installed. Tried offline registration, and get message that serial number is incorrect.

Any suggestions?

This topic has been closed for replies.

Correct answer kglad

check your hosts file.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Community Expert

Correct answer

Community Expert

check your hosts file.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

michaeld28272924

Participant

Check the hosts file? Ok, how about some guidance?

Community Expert

Community Expert

details are at the message 1 link, as explained in message 1.