cannot convert PDF into Word doc despite having an account

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Despite having paid for the ability to convert pdfs into word docs, and even after signing in, each time i click on "convert" it sends me to the Adobe page to purchase a plan. any ideas?

thanks!

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Karl Heinz KremerCorrect answer

Community Expert

ExportPDF is a web service, to use it, go to https://cloud.acrobat.com/ and log in with your AdobebID (the same one you used to subscribe to the service) and then you should beer able to upload your PDF file and start the conversion

brianh41015597

Participant

Hi whilst the text is being transferred not all the images are showing when converted?

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tracy8872

Participant

How about some other software for converting .pdf files? I would like to try out Total PDF Converter. I guess, it is a good solution for bulk converting of PDF files. Have you guys ever tried using it before?

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Karl Heinz Kremer

Community Expert

Are you using the interface built into the free Reader, or are you uploading to the website directly? In my experience, the Reader interface is not very reliable, and uploading to the website works a lot more reliable.

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T

tymeg313Author

Participant

how do i "upload to the website directly"?

Tyme

Moderator: took out your personal data, this is a public forum

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Karl Heinz Kremer

Correct answer

Community Expert

ExportPDF is a web service, to use it, go to https://cloud.acrobat.com/ and log in with your AdobebID (the same one you used to subscribe to the service) and then you should beer able to upload your PDF file and start the conversion

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