Cannot create PDF in Microsoft Word 2016

I am on the road and have to get a pdf to a client from a document that I created in Word 2016 (I am using Adobe Acrobat DC, and am on Windows 10 Anniversary Edition).   When I print to pdf, it creates a single blank page with a header (this is a multi-page document).  When I try to create it through Adobe Acrobat DC (file + create + pdf from file), it returns the message "An unexpected error occurred. PDFmaker was unable to produce the adobe pdf."   When I try to use the Acrobat tab in Word, nothing happens.   I am out of options and extremely frustrated.   How do I fix this so I can create PDFs?????????