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August 25, 2016
Question

Cannot install Adobe Acrobat Pro DC

  • August 25, 2016
  • 1 reply
  • 425 views

I'm on Windows 7 and I downloaded Acrobat Pro DC through an invite from my employer and when I try to install it, it is always giving me a message error after downloading 5% saying that the HTTP request abort. In fact the message is in French and says exactly : Echec de la requête HTTP. I have install the latest version of Flash payer and I still have the same result.

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1 reply

Adorobat
Participating Frequently
August 26, 2016

Hi dianed91709188  ,

Please perform the following steps:

1- Download and run Cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs .

2- Restart the computer.

3- Download and install Acrobat Pro DC from here:Download Pro or Standard versions of Acrobat DC, XI, or X .

Let us know if you face any issue.

Thank You,

Shivam