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Correct answer Test Screen Name

You said "NOT DOING THIS", what am I not doing?


This is actually the first time I have seen this message. I have seen similar symptoms many times from people who said they were opening in Acrobat or Reader - even when asked to check - and only a screen shot finally confirmed they were not. Sorry to doubt, but this has been universal.

So, in this case I think we can simply believe the message. Your version of Acrobat is very old. I don't know what features in a PDF might give this message.

2 replies

K
KRISHNAN26534112yz6o
Participant
October 11, 2022

Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

try67
Community Expert
try67Community Expert
Community Expert
October 11, 2022

You need to save the file locally and then open it using Adobe Reader, instead of opening it in your browser.

T
Test Screen Name
Legend
April 4, 2016

Do not try to open the file in your browser or email app. Save to desktop, open in Reader using File > Open.

josephl27910313
josephl27910313Author
Participant
April 5, 2016

Dear Sir,

I tried but it gives the same error.

I am using Acrobat 9 Pro version 9.5.5

Joe

T
Test Screen Name
Legend
April 5, 2016

‌you said you had the latest version but you say now you have version 9?

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