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Participant
February 11, 2016
Question

cannot print PDF

  • February 11, 2016
  • 1 reply
  • 321 views

Everything installed and up to date. When try and print it does nothing.  Not even showing up in the printer que.  Once a PDF opens the curser starts flashing and disappearing and sometimes when you hit the print function the screen goes blank and the pdf disappears only to come back once refreshed.  It is like it is not connecting.  Have gone through all troubleshooting.  Even when saved to hard drive it will not print

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1 reply

AadeshSingh
Participating Frequently
February 12, 2016

Hialisonb23148915,

Are you able to print using other applications?

Try the troubleshooting steps mentioned in this KB doc. Acrobat and Reader Help / Troubleshoot PDF printing | Adobe Acrobat, Adobe Reader

Regards,
Aadesg