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luisr80129286
Participant
Aug 21, 2016 4:39 PM UTC
Answered

Cannot update Adobe Pro XI. Error 1328.

the program works well, the problem is i get a message that there are updates ready and when i download and try to install it it gives me error 1328. i uninstalled the program and reinstalled twice and the problem persist.

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AnandSri
AnandSriCorrect answer
Legend
Oct 13, 2017 4:34 PM UTC

Hi Luisr,

As per the description above, you are getting an error  code 1328 while updating the Adobe Acrobat Pro 11, Is that correct?

Please follow the troubleshooting steps from the following KB docs: Error 1328: Error applying patch to file | Acrobat, Reader  Link: https://helpx.adobe.com/acrobat/kb/error-1328-applying-patch-to-file.html

You can also refer to Fix Windows errors that occur during Acrobat Reader update  Link: https://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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2 replies

AnandSri
AnandSriCorrect answer
Legend
Oct 13, 2017 4:34 PM UTC

Hi Luisr,

As per the description above, you are getting an error  code 1328 while updating the Adobe Acrobat Pro 11, Is that correct?

Please follow the troubleshooting steps from the following KB docs: Error 1328: Error applying patch to file | Acrobat, Reader  Link: https://helpx.adobe.com/acrobat/kb/error-1328-applying-patch-to-file.html

You can also refer to Fix Windows errors that occur during Acrobat Reader update  Link: https://helpx.adobe.com/acrobat/kb/update-errors-acrobat-reader-windows.html

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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Luis5E89
Participant
Dec 9, 2020 4:32 PM UTC

I will try your suggestions and advise if they work.

 

Thank you.

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