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Participant
June 21, 2016
Question

Canon P-150 scanner - Acrobat DC

  • June 21, 2016
  • 2 replies
  • 577 views

My wife is using a Canon P-150 scanner with the Canon Software. That works fine. Sometimes she gets PDFs per mail, which she wants to convert via OCR into text-pdf. But the OCR-tool in Acrobat DC on her machine doesn't work. We got the message, that the paper capture plugin can't be found. Are any issues known about the combination P-150 and Acrobat DC?

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2 replies

Lovekesh Garg
Adobe Employee
Adobe Employee
July 26, 2016

Are you still facing this issue or latest update worked for you.

Please provide following information to help us identify and resolve the issue ASAP:

- Acrobat version

- OS detail

- Steps you are doing to run OCR

- Exact error message

Thanks.

Lovekesh Garg
Adobe Employee
Adobe Employee
June 22, 2016

Sorry for the issue you are facing. Can you please repair the Acrobat once from Help> Repair Installation.

Also please update the acrobat to latest(if not) from Help> Check for updates.

Thanks.