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Participant
September 2, 2016
Question

cant attached file to email

  • September 2, 2016
  • 1 reply
  • 341 views

When we try to attach a pdf to our email, we get an error message that says the file is still open. it is not open. any help?

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1 reply

NKOWA555
Inspiring
September 6, 2016

Even though you might have closed the PDF document window; Adobe Reader may still be running in the background or an Adobe service has the temp file in memory. You can manually stop the Adobe service or application; and see if you are able to manually attach the PDF to the email message without getting that error.

The most reliable way to bypass client-side email software such as OUTLOOK; is by setting a submit button to point to a server-side script such as PHP or ASP.net. The script can send the PDF email using an existing SMTP account and respond with an status message or redirect to a success/failure URL.

The least reliable but easiest way is to set a submit button to point to an email address. This method requires client-side email software to be setup correctly on every client. Example Email:

mailto:you[@]server.com

Visit the following website for online examples for emailing PDF forms with server-side scripts:

www.pdfemail.net/examples/