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John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 8, 2016

Download what?

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

A
alanb18398846Author
Participant
April 8, 2016

it downloads and install package fine. It is for Adobe Acrobat DC. Came

with a Scansnap scanner for free. When the installer runs, it fails after

asking me where it wants it installed.

On Fri, Apr 8, 2016 at 6:36 PM, John T Smith <forums_noreply@adobe.com>

Atul_Saini
Atul_Saini
Legend
April 20, 2016

Moving the discussion to Installing, Updating, & Subscribing to Acrobat​ for further clarification.

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