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Participant
May 17, 2022
Question

Charged when shouldn't be ..

  • May 17, 2022
  • 2 replies
  • 885 views

Hi I tried your DC software, didn't like it (kept messing up documents), canceled and yet I have been charged....

 

How can I get a refund for the charge I didn't want going out?

The "real help from real people" isn't real people, it's help topics...

Which is not at all helpful for me, especially as I'm dyslexic!

 

P.s it's a bit of a dirty trick taking bank details before trial, hoping people like me will have difficulty cancelling

 

This topic has been closed for replies.

2 replies

Legend
May 21, 2022

The Acrobat SDK is specifically for programmers who want to automate Acrobat. That rather confused us (easily done!)

Bernd Alheit
Community Expert
Community Expert
May 17, 2022

What part of the Acrobat SDK does you use?

Participant
May 17, 2022

To edit PDFs

think it's actually called DC, but can't see that anywhere...

I just want a live chat or a free phone number to call

 

 

 

try67
Community Expert
Community Expert
May 17, 2022

There's no support for scripting issues.