color scan showing up black and white

Hi Chris,

May I know whether you are using TWAIN or WIA drivers? Try to use TWAIN drivers with Native mode enabled under Custom Scan option.

Thanks,

Abhishek

Hi chrislopukhin,

Have you tried to scanner directly through Acrobat and in-directly using the scanner application?

Are you getting same result from both the process?

Make sure Acrobat 9 is updated to the version 9.5.5 & you have installed the latest scanner drivers.

Regards,

Aadesh