Conversion failure in Chrome

Question

I'm trying to convert webpages to PDF in Chrome using the Acrobat extension, and it doesn't work - it just hangs out at "Downloading for Conversion" and eventually comes back with a conversion failure. The webpage in question is extremely simple (this one for example) and should be simple to convert. Some relevant information:

Upgraded the computer in place from Win8.1 to Win10. I don't believe that it's worked since, though I could be wrong. Using Acrobat Pro DC with a Creative Cloud subscription. Acrobat itself works fine. Removed extension from Chrome, reinstalled from Chrome Web Store - same thing. What else can I do?

Also, File->Create->PDF From Webpage in Acrobat proper works fine, but I like to append multiple pages to a single PDF (in the example above, team lists for multiple events)

tank6730 · Accepted Answer

Yep, that's the one that I'm using. Adobe probably made it because Chrome doesn't work with NPAPI plugins anymore so they made a native extension for Chrome.

I realized that I didn't include the version of Chrome or the extension in my original post, so went to get them and saw that a Chrome update was pending. Updated Chrome (to Version 48.0.2564.116 m) and now things seems to work. Wouldn't think that has anything to do with Acrobat, but it fixed it, so I'm not complaining!

Test Screen Name · Answer

What is the name of the product you installed from the Chrome Web Store, if the previous reply didn't clear it up for you?

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