Skip to main content
brandonp54740065
brandonp54740065
Participant
February 11, 2016
Answered

Converting and Combining Documents

  • February 11, 2016
  • 1 reply
  • 799 views

I am having issues converting work documents and PDF's into one document. I select three documents two of them are Word Documents and one is a PDF. I select all three and right click on them and then click Convert and Combine documents. All of this is done in file explorer. Adobe Acrobat opens and starts the conversion process. It opens the first word document and allows to be saved as a PDF. After that it just hangs. Nothing else happens and then if you click on the Combining files box it goes to not responding.

I have tried doing a full remove of Adobe Acrobat and then installing it again.

Specs:

Windows 7 Pro x64

Adobe Acrobat 9 Standard - The product does have a valid serial number attached to it.

Microsoft Office 2016 x86.

This topic has been closed for replies.
Correct answer AadeshSingh

Hi brandonp54740065,

Acrobat 9 is not compatible with Windows 7 Adobe Acrobat system requirements & MS Office 2016 Compatible web browsers and PDFMaker applications, Adobe Acrobat. Feature may or may not work.

Open Acrobat 9 & try combining PDF files from Acrobat itself.

Regards,
Aadesh

1 reply

AadeshSingh
AadeshSinghCorrect answer
Participating Frequently
February 11, 2016

Hi brandonp54740065,

Acrobat 9 is not compatible with Windows 7 Adobe Acrobat system requirements & MS Office 2016 Compatible web browsers and PDFMaker applications, Adobe Acrobat. Feature may or may not work.

Open Acrobat 9 & try combining PDF files from Acrobat itself.

Regards,
Aadesh

    brandonp54740065
    brandonp54740065Author
    Participant
    February 11, 2016

    Thank you for that information. I did try from with Adobe Acrobat and got the same results. It was working before with an older version of office. I will have to get a license for the newest version of Acrobat

    AadeshSingh
    AadeshSingh
    Participating Frequently
    February 11, 2016

    Hi brandonp54740065,

    That's correct. You will have to go for Acrobat DC Plans and pricing | Adobe Acrobat DC

    Regards,
    Aadesh

    Hello World!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices