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Participating Frequently
March 21, 2016
Answered

Converting pdf to ppt keeps timing out and failing.

  • March 21, 2016
  • 1 reply
  • 2131 views

Converting pdf to ppt keeps timing out and failing.  I've used this tool before on larger files successfully.  This morning 2 different files failed.

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

I have sent you a private message with further details.


Moving this discussion to the Creating PDFs forum.

1 reply

alisterblack
Community Manager
Community Manager
March 21, 2016

How are you converting? With pdfmaker (the Acrobat tab in PPT)?

Does a simple one page ppt convert or is it all files?

Does printing to the Adobe PDF printer work?

If you split your document in half does it convert?

Participating Frequently
March 21, 2016

I'm using Adobe Document Cloud - Export PDF. 

Yes, a smaller document does convert successfully. 

I'm not sure how to print to an Adobe PDF printer or split the document in half.

alisterblack
Community Manager
Community Manager
March 21, 2016

OK, so you are using the Document Cloud online service and not the desktop app.

The file size limit for conversion is 100mb. Is your file bigger than that?