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Participant
February 5, 2016
Question

Create a pdf file from word.

  • February 5, 2016
  • 1 reply
  • 828 views

I am trying to create a pdf file from word, but get a 'grant access' dialogue box when the word file is selected. Currently unable to create a pdf file from word or excel.  Does anyone have any ideas.

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1 reply

Anubha Goel
Participating Frequently
February 5, 2016

Hi Mike Williams,

Could you please let me know what version of Acrobat you are using.

Also, share the screenshot of the error message that appears on your screen.

Regards,

Anubha

Participant
February 5, 2016

Hi,

I am using Acrobat DC with Mac.  Screenshot attached.

Thanks

Anubha Goel
Participating Frequently
February 5, 2016

Hi Mike Williams,

Please check for the permissions to open that word file.

Are you running as administrator on your MAC?

Also, tell me if you are able to convert some other word file to PDF?

Regards,

Anubha