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Lovekesh Garg
Lovekesh GargCorrect answer
Adobe Employee
October 12, 2016

It's been a long time and for something so important I am surprised there has been no movement on this issue. I also posted the same question again plus identifying a bug in inputting the measurements which has to be done left to right which is thoroughly counterintuitive.

This needs to be fixed!


For the first issue (supporting units other than inches), the bug has been prioritized and most probably it will be fixed in upcoming releases.

For the issue where it was inputting the measurements in incorrect order, please install latest update released on 11/10/2016. This issue is already fixed.

Thanks.

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7 replies

Adobe Employee
Platini82
Adobe Employee
April 13, 2017

With the latest release of Acrobat on 11th April 2017, this issue has been addressed.

To get the latest product update, within the product, click on the menu Help-> Check for updat

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anthonym57652342
anthonym57652342Author
Known Participant
July 11, 2016

Unfortunately, this is not the answer. Changing the overall settings for measurement doesn't change the measurement standards for custom page sizes in Acrobat DC. It is a major omission to assume that the world only uses imperial measurements and only allows for this when creating custom size scans. It means that for every time I have such a job I have to convert my measurements from metric to imperial. Far from ideal and must be the same for everyone else working in a metric world (apart from the USA and ludites elsewhere).

Needs fixing fast as it was available on the earlier versions.

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Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
July 11, 2016

Yes, we can understand your concern. And we are sorry for the issue you are facing.

This problem is already reported and teams are working on it. We will update you once it is resolved.

Thanks.

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anthonym57652342
anthonym57652342Author
Known Participant
July 11, 2016

Thank you for replying.

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Lovekesh Garg
Adobe Employee
Lovekesh Garg
Adobe Employee
July 11, 2016

Can you please share the Acrobat version you are using.

If it's Acrobat 11 or Acrobat Classic, yes you can do this.

1. Go to Edit> Preferences> Units & Guides

2. update Page & Ruler units to available options like cm or mm

3. Now on custom scan setting page you can enter values accordingly.

Bit If you are using Acrobat DC you can only select values in inches on custom scan setting page.

Thanks.

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