Skip to main content
Participating Frequently
October 7, 2016
Answered

CS5 reports updates failed to instal

  • October 7, 2016
  • 1 reply
  • 385 views

I had a problems with Win 10 and MS had to help me reinstall it but before I did that I contacted you all and you told me where to download my Adobe programs again.  (also Acrobat 9).   After MS 10 reinstall I downloaded my Adobe CS5 and put my key codes into those trial downloads when prompted and all seem to be ok.  But then today CS5 update manager popped up, I agreed to update and later got a message below, when I execute the link in that error message for troubleshooting its talking about using a different key code or issues related to that but I only have the one key code.  I need support to make sure my expensive Adobe software is back up and running properly.

This topic has been closed for replies.
Correct answer kglad

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 8, 2016

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/