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October 7, 2016
Answered

CS5 reports updates failed to instal

  • October 7, 2016
  • 1 reply
  • 385 views

I had a problems with Win 10 and MS had to help me reinstall it but before I did that I contacted you all and you told me where to download my Adobe programs again.  (also Acrobat 9).   After MS 10 reinstall I downloaded my Adobe CS5 and put my key codes into those trial downloads when prompted and all seem to be ok.  But then today CS5 update manager popped up, I agreed to update and later got a message below, when I execute the link in that error message for troubleshooting its talking about using a different key code or issues related to that but I only have the one key code.  I need support to make sure my expensive Adobe software is back up and running properly.

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Correct answer kglad

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 8, 2016

update by downloading the files directly and then applying them:  http://www.adobe.com/downloads/updates/