Default email changed, now it wants web mail?

Forum|Forum|9 years ago
August 24, 2016
2 replies
339 views

Our Adobe Reader DC, and it always would attach a PDF I had scanned and send from our default email, however the other day it just stopped doing that and now its asking me to send from web mail and doesn't give me the option to click the default email setting. I would just set it up again, but I don't know were to find the incoming and outgoing email

information to set it up?

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NKOWA555

Inspiring

I had a similar issue with Windows 7 Pro 32-bit, Adobe Acrobat/Reader and MS Office 2007. After i reinstalled MS Office, it worked again. For some reason my registry was missing the default mail settings.

Adorobat

Participating Frequently

Hi sharonm84917805 ,

Could you please let us know the dot version of Adobe Reader DC installed on your computer?

Which Operating System do you have-Windows/Mac?

Which email service provider information you want to set -like Gmail, Yahoo? Please don't post full email address here, just let us know the email service provider.

Also,try to perform the steps given in the following links:

Default email application is not selectable in windows 10

the email feature in adobe reader XI does not work with windows 7

Reader XI email setup with Gmail, Google's 'grant access' page crashes

Let us know if it worked.

Thank You,

Shivam

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