Skip to main content
gcayton78
gcayton78
Known Participant
June 27, 2016
Question

Digital Signature issues

  • June 27, 2016
  • 1 reply
  • 439 views

I have a form with digital signature fields, and had no issue previously signing the document.  I opened it one day and it prompted me to create a digital signature.  I tried to open it another computer in the office and it worked fine.  Would there be a reason for this?

This topic has been closed for replies.

1 reply

G
George_Johnson
Inspiring
June 27, 2016

DId it prompt you to create a digital signature in the document, or a digital ID on your system when you clicked one of the signature fields? What OS and version of Acrobat are you using?

gcayton78
gcayton78Author
Known Participant
June 27, 2016

Sorry George, I should have been a little clearer.  It prompted me to create a digital ID when I clicked on the signature field.  My company uses Windows 7 and we have Adobe Reader XI.  I skipped creating the ID and signed on to a different computer and when I clicked on the signature field, it went through with no issue (the signature being my work email address and the date and time stamp). 

Thank you sir.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices