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Participant
September 26, 2023
Question

DOMException: Failed to read the 'sessionStorage' property from 'Window': Access is denied for this

  • September 26, 2023
  • 3 replies
  • 1204 views

Hi All,

We started seeing the below error on our app today. We are using an adobe dc view sdk for our react app with a valid client id.

Please help.

 

DOMException: Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document.
    at new ErrorBoundary (https://documentcloud.adobe.com/dc-side-nav-dropin/3.0.2_1.83.0/bootstrap.js:1:179576)
    at ph (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:297833)
    at ij (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:318162)
    at Ha (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:364097)
    at Vk (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:352245)
    at Uk (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:352173)
    at Jk (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:352036)
    at Fk (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:349181)
    at jg (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:290151)
    at mh (https://documentcloud.adobe.com/dc-core/3.10.0/dc-core.js:2:346269)

 

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3 replies

Bernd Alheit
Community Expert
Community Expert
September 28, 2023

Why does you post this in the forum for Acrobat SDK?

Participant
September 27, 2023

We are observing this as well, and it's blocking content from our customers. Hoping there's some feedback on timing for this fix!

Participating Frequently
September 27, 2023

We are facing the same issue as well. Its happening on Chrome incognito, MS Edge etc. If the client changes privacy settings to basic, then this issue is resolved, but that should not be the resolution,

Participating Frequently
September 27, 2023

Basically any browser which block trackers. Why are browsers suddenly blocking adobe?