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Participant
January 17, 2016
Question

Downloading again with known serial number?

  • January 17, 2016
  • 1 reply
  • 265 views

I purchased a new laptop and tried to download Acrobat I purchased for the old computer. I located the original order and clicked on the icon "Downloads and Serial Numbers" but was rejected. Can you help me?

Gordon

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1 reply

kglad
Community Expert
Community Expert
January 17, 2016

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.