dynamic stamp displaying wrong user name

Forum|Forum|9 years ago
September 13, 2016
2 replies
13691 views

I have a user who uses the Approved dymanic stamp. She had some trouble with her install so we uninstalled and reinstalled it. Since then, when she uses the Approved stamp, it puts someone else's name on it. This other user as never used this particular machine and we can't get rid of it. If someone else does sign into the machine, the stamp is correct. Others have found an 'Edit Identity' button, but when I right-click on the stamp, I don't have that. Ideas? Thanks!

B

Brett50B7

Participant

Go to Edit- Preferences- Indentity: Enter Name, etc....should be good to go

G

George_Johnson

Inspiring

If you're able to change the name on one of the comments, you can then select the "Make Properties Default" checkbox. You may need to deselect the following first: Edit > Preferences > Commenting > Always use Log-in Name for Author name

R

rbaldwinAuthor

Participating Frequently

No, this doesn’t work. One thing I forgot to add yesterday, if someone else signs into the Banking machine, it’s all fine. It’s something between these 2 users. Thanks.

Robyne-

G

George_Johnson

Inspiring

Sorry about my earlier reply, I misread your question and was thinking about something else.

You'll likely clear this up by setting the following preference to what you want to use: Edit > Preferences > Identity > Name

If this doesn't work, post again.

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