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Participant
March 8, 2016
Question

Edited Form in Adobe LiveCycle, now people can't save/sign the form once they edit it

  • March 8, 2016
  • 1 reply
  • 477 views

Hello everyone. I am new to my organization and in the process of editing a bunch of old forms. I came across a form that must have been created in Adobe LiveCycle because when I clicked to edit the PDF, it told me i had to use LiveCycle. So I opened the form through there and made some edits. I adjusted the logo, added a few things to the drop down, and added some additional text on the bottom. Whenever I open and fill in the form, I am able to digitally sign it and save it just fine. I just got word from a few individuals who only have Adobe Reader that when they try to edit the form, they get a message that they cannot save it nor can they digitally sign it. I went to a few other people who have Adobe Reader, and they are experiencing the same issue. People who have Acrobat seem to be able to edit it just fine. I don't know how to fix this issue, and I don't get what changed. Before I edited this form, people with Reader were still able to fill in, sign and save the form. Now that I have edited it, they cannot.

Please help!!

Thank you.

This topic has been closed for replies.

1 reply

Bernd Alheit
Community Expert
Community Expert
March 8, 2016

In Adobe Acrobat Pro you must reader enable the form.

Participant
March 8, 2016

How do you do that?

Bernd Alheit
Community Expert
Community Expert
March 8, 2016