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Meenakshi_Negi
Meenakshi_Negi
Legend
January 31, 2016

Hi leons36105133,

Please let us know the dot version of Acrobat DC pro and OS installed on your system.

Also share the exact error message you get.

Try "Repair installation" and "check for updates" under help menu.

Regards,

Meenakshi

L
leons36105133Author
Participant
January 31, 2016

hello meenakshi, acrobat dc version 2015.006.30119, windows 7, outlook and office 2010. all programs have been repaired, updated, acrobat was completely removed and reinstalled.

the error message I see when press email button is "an error occurred while sending email"

thank you

leon

Meenakshi_Negi
Meenakshi_Negi
Legend
January 31, 2016

Hi leons36105133,

Please check if the default email is correctly set under 'Edit menu> Preferences> Email accounts'.

Regards,

Meenakshi

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