error 1328 when updating adobe

Question

My system is windows 7 64bit. I am using Adobe Acrobat XI Pro Version 11.0.14. When ever i try to update it it fails and says error 1328. It says "Error 1328.Error applying patch to file C:Config.Msi\PT9991.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."

any help would be awesome.

kglad · Accepted Answer

And I was wrong, it is a Windows 8.1 system not Windows 10. Too much going on at once.

update your win 8.1.

then update acrobat by downloading the files directly and then applying them:

http://www.adobe.com/downloads/updates/

kglad · Answer

empty your temp folder and retry updating.if that fails, uninstall acrobat xi, clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and reinstall and update.

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