errors when trying to export PDF to Excel

Forum|Forum|9 years ago
July 20, 2016
3 replies
462 views

I keep getting two errors when trying to convert my PDF's into excel

1. the file has not been processed. an error has occurred which stopped the processing of the PDF.

2. The file is either too large or too complex to export.

How can I get around these? What options do I have for the one that is too large to export? the PDF is 3.2MB.

This topic has been closed for replies.

Sunil_Soni

Adobe Employee

Hi Tyler,

If it happens only with some specific file, Please share the file for digging down the issue.

-Thanks and Regards

Sunil Soni

Sunil_Soni

Adobe Employee

Hi Tyler,

Sorry for the inconvenience caused to you.

Can you please let us know, once you start the conversion how much time it takes to show the error ?

-Regards

Sunil Soni

Karl Heinz Kremer

Community Expert

How to you export from PDF to Excel? Are you using Adobe Acrobat (and if so, which version)? Are you using the ExportPDF service? If you are using ExportPDF, are you using the free Adobe Reader to start the conversion, or are you uploading the file directly to the ExportPDF web service?

T

tylerc48943494Author

Participant

I am using ExportPDF, I paid for the service, I've tried both the web service and Acrobat Reader on my computer

Karl Heinz Kremer

Community Expert

In this case, there is nothing we can do - most of us here are users of Adobe's PDF technology, just like you - you will have to get in touch with Adobe's support. Only they know what's going on on the servers: http://helpx.adobe.com/contact.html (don't use any of the "Forum" options, otherwise you will end up here again)

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