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larsf15090158
Participant
October 17, 2016
Question

Export from PDF to Excel

  • October 17, 2016
  • 1 reply
  • 312 views

I have subsribed for exporting pdf-files to Excel and Word, but how to do? I have signed in my account, choose pdf-files I want to convert, but nothing happens? What can be wrong?

This topic has been closed for replies.

1 reply

Poorvi Singhal
Community Manager
Community Manager
October 17, 2016

Hi Lars,

Can you please share the following information:

1. Version of Adobe Reader you are using form Help -> Generate System Report

2. Check if this is a file specific error. If yes, please share the file with us.

3. A screenshot of the error message you are observing.

Thanks & Regards,

Poorvi Singhal

export_pdf_-_convert_file
Participant
December 8, 2016

I am getting similar.....I have paid for a subscription, am logged in yet every single pdf I choose to convert to excel, it keeps now saying "An error occurred while trying to connect to the service". I want a solution or my money back, as it's the only reason I subscribed!!! I am using Adobe Reade XI version 11.0.10

Karl Heinz  Kremer
Community Expert
Community Expert
December 8, 2016

My experiences is that the interface to ExportPDF that is built into Reader is not very reliable. I have much better luck using the web service directly. Just upload your  PDF file, wait until it is converted and then download the resulting Word or Excel document.