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Participant
April 20, 2016
Question

failure to connect to a DDE server

  • April 20, 2016
  • 2 replies
  • 901 views

I keep getting an error message that states failure to connect to a DDE server everytime I want to look at a document.  I uninstalled the acrobat reader and reinstalled it but it did not help.  Please help me resolve this issue.

Linda

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2 replies

May 18, 2016

Hi  Linda

Just try this it's work for me and i hope work for you also...

             Navigating to   HKEY_CLASSES_ROOT\acrobat\shell\open\command  and modify the value of the  Key "Default"

from  "C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe" / u "%1"      to

"C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe" / u "%0"    

Participating Frequently
April 20, 2016

Hi lindaparent818,

Please try the solutions given below:-

Solution 1) (This error occurs when you have more than 1 process of Acrobat running)

1) Go to the task manager by pressing Ctrl+Alt+Del

2) Go to the processes in Task Manager

3) End all processes related to Acrobat

4) Launch Acrobat again.

Solution 2) Open Acrobat navigate to Help menu & Repair the installation.

Solution 3) Check the file association on your system.

Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11"  to  "AcroviewR11.

Let me know if it works.

Regards,

Yatharth