Favorite Dynamic Stamps disappear after 1 use

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I setup a dynamic stamp which I need to use quite often as a favorite in Adobe Acrobat XI. When I closed the program and opened it up again, it wasn't there and I needed to set it up as a favorite again. I've noticed that this is a recurring pattern. Is there a way to avoid this?

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dslk820

Participant

I'm having the same issue. I use several stamps on a daily basis. Can someone help with this?

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jaggedpeak

Inspiring

Ditto, on Acrobat Pro DC

The stamps were fine for the last year or so, then suddenly disappeared a few weeks ago.

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dslk820

Participant

I just did this accidentally and the issue seems fixed. I opened the 'show stamp palette' under the stamp icon. Just used the favorite stamp there. Closed all documents leaving the palette there and when I reopened the documents, the palette was still there with my favorite stamps. I then closed the palette, closed the documents and it seemed to have started working from then on. Now that I found the palette, I keep that open all the time. Hope it helps. This was all accidental so I don't really know what I did to fix it so I listed everything I did.

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