Files printed to PDF end up as TXT files with Distiller list

Question

Recently, most of the emails, Word docs, etc. that I print come out as a TXT file instead of a PDF file. Inside the TXT file is garbage, with Distiller listed near the top. I do NOT use Distiller, never have and don't care to now. I just need to print to PDF, but many times I can't.

Test Screen Name · Answer

‌1. You have always used Distiller, because the PDF printer always uses it.

2. Never heard of the PDF printer making a TXT but making a LOG file is the normal thing for a failure.

3. If you have a LOG file, these are hard to understand so please copy and paste one into a reply.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded