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T
takavulla
Known Participant
August 31, 2016
Answered

Files will not print

  • August 31, 2016
  • 3 replies
  • 1260 views

All of a sudden today I am experiencing pdf files that will not print.  I can see them on the screen, but they do not print.

I re-installed the printer files and then reinstall Adobe reader, still does not work.  Tried saving a file from my bank, saw the pdf file, but the data in the file does not print, only lines.

Tried another document of several pages, just empty pages coming through the printer.  Just can not understand what is happening.

tim

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Correct answer Meenakshi_Negi

Hi takavulla ,

Could you please share the screenshot of lines on the pages you get when you try to print PDF.

What is the dot version of Adobe application ad OS you are using?

Try to refer the troubleshooting steps provided in this KB doc: Troubleshoot PDF printing in Acrobat and Reader

Let us know if it helps.

Regards,

Meenakshi

3 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
September 5, 2016

Hi takavulla ,

Could you please share the screenshot of lines on the pages you get when you try to print PDF.

What is the dot version of Adobe application ad OS you are using?

Try to refer the troubleshooting steps provided in this KB doc: Troubleshoot PDF printing in Acrobat and Reader

Let us know if it helps.

Regards,

Meenakshi

T
takavullaAuthor
Known Participant
September 5, 2016

Thank you

Figured out the problem

Tim

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