Fill and Sign not working in IE

Forum|Forum|10 years ago
February 2, 2016
2 replies
2286 views

Fill and Sign is not working when I open a PDF link in Internet Explorer. Is there a reason for this? It was working fine just last week.

This topic has been closed for replies.

J

Josh_Corey

Community Manager

Hi Cathy, I replied to another thread of the same issue, what is the version of Internet Explorer?

Thanks,

Josh

A

Anonymous

Josh,

I am using Internet Explorer and Adobe DC Reader. I open the document in IE and try to use the Fill & Sign but it says "Fill & Sign is not available in browser. Please download the file and work on desktop application."

Is there some setting in Adobe or IE that I am missing? Under IE's Manage Add-ons I do have Adobe PDF Reader enabled.

I do have Foxit Phantom Control enabled as well - any issue there?

Thanks,

DP

J

Josh_Corey

Community Manager

Oh, I understand now...

Fill & Sign is available on the web in the "Document Cloud" https://cloud.acrobat.com/fillsign - if you go there you can upload your PDF to the Fill & Sign application and fill it out and download it from there.

It is also as you note inside of Adobe Reader DC and Acrobat DC, however the Fill & Sign tool there is not available when the PDF is opened in a web browser. Web browsers have poor support for PDF viewers and most viewers have limited features inside of a web browser. You can simply open the PDF in Reader DC on your computer and fill it out there in Fill & Sign.

Thanks,

Josh

Y

YatharthS

Community Manager

Hi cathyf50085961

Would like to know is there any message coming at your end for the same.Check is this happening with other documents as well.

Regards,

Yatharth

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