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tracieb0628
Participant
August 23, 2016
Answered

Fillable fields appear blank!

  • August 23, 2016
  • 1 reply
  • 973 views

I have created a fillable form.  When it was returned to me, the fields are blank except when I click in them, then the text reappears.  Does anyone have a solution???

This topic has been closed for replies.
Correct answer George_Johnson

That happens when the Preview application on a Mac was used to fill-in and save the form. It corrupts PDF forms in a number of ways and should not be used. Tell your users to use Adobe Reader instead.

What you can do with Acrobat is export the form data to a data file (FDF), open the original blank version of the form that you sent out, import the form data to populate the fields, and save. Exactly how you import/export the form data depends on what version of Acrobat you're using.

1 reply

G
George_JohnsonCorrect answer
Inspiring
August 23, 2016

That happens when the Preview application on a Mac was used to fill-in and save the form. It corrupts PDF forms in a number of ways and should not be used. Tell your users to use Adobe Reader instead.

What you can do with Acrobat is export the form data to a data file (FDF), open the original blank version of the form that you sent out, import the form data to populate the fields, and save. Exactly how you import/export the form data depends on what version of Acrobat you're using.

T
tracieb0628Author
Participant
August 23, 2016

IT WORKED.  I can't believe it.  Thank you so much!

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