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victorlavi
victorlavi
Participant
May 7, 2016
Question

Fillable form fields (radio buttons, drop-down, check boxes, etc.) not appearing on iPhone

  • May 7, 2016
  • 2 replies
  • 1408 views

I created a form in Adobe Acrobat involving radio buttons and fillable fields to type in text. It appears only on Desktop, no mobile apps are displaying any of the fields. The dropdown selections appear "flattened". The radio buttons do not even appear. I have tried the Adobe Reader app, Adobe Fill & Sign, and the native iOS PDF viewer.

This topic has been closed for replies.

2 replies

Pat Wibbeler
Adobe Employee
Pat Wibbeler
Adobe Employee
May 23, 2016

Hi Victor,

The types of form elements you have mentioned should be supported by the Free Adobe Acrobat for iOS (and Android) products (including radio, drop down, text box). Can you please share the form with us?

Thank you!

Pat

T
Tania5C71
Participant
November 2, 2020

I am having this issue on Adobe Fill & Sign on an Android tablet where the check boxes and radio buttons are not appearing. Would also like drop downs too, but haven't gotten that for yet. Can you please assist me with this? I can send the form over.

Thom Parker
Community Expert
Thom ParkerCommunity Expert
Community Expert
November 2, 2020

You've got a couple of possible issues.

 

1) Most mobile PDF viewers are total crap and do not properly handle form fields, the same is true for browser based PDF viewers. You need to ensure your users are viewing the PDF in the Adobe Mobile Reader, or an app that properly handles form fields. 

 

2) Fill and Sign (Adobe Sign) forms are not PDF. They are an HTML generated form that is created when a document is sent through the Adobe Sign Server.  You are not supposed to send someone a PDF form created with the Acrobat Sign tool. Instead, you are supposed to submit this PDF form to the Adobe Sign server for processing. 

 

  

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
M
maxwyss
Legend
May 7, 2016

Adobe Reader should at least show fields (although, if there is some JavaScript involved, it won't because it is too dumb); the other PDF viewers mentioned… forget it. Try PDF Expert by Readdle, which is considered to be the leader of the pack for iOS.

Hope this can help.

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