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chantelle123
Participant
April 4, 2016
Question

Fillable Forms for Customers

  • April 4, 2016
  • 1 reply
  • 288 views

I have made a "fillable" order form for our customers to use, however many of them accessing the form via their tablets and phones cannot fill out the form which makes the process difficult and frustrating. I have developed the order form with Acrobat Pro DC and have selected the "Reader Extended PDF" when saving, but customers still can't fill out the form (unless they are on an actual computer which many these days are not).

Is there any way I can re-jig or save this form in order for customers to view & fill in the form on their devices without having to download a specific Adobe program/software?

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
April 4, 2016

No, there's nothing you can do about it. You should recommend to them to

use the Adobe Acrobat Reader app (Android/iOS), the qPDF Notes app

(Android) or the PDF Expert app (iOS) for best results.

On Tue, Apr 5, 2016 at 12:54 AM, chantelle123 <forums_noreply@adobe.com>