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ALBERT-in-Vancouver
Participating Frequently
October 12, 2016
Answered

Firewall exceptions for installing the Adobe Acrobat DC subscription

What firewall exceptions are needed when installing the Adobe Acrobat DC subscription?  We get an "HTTP request failed" at 5% install progress.  We're using Named-user licensing.

(Looks like the firewall exceptions are different from what was needed for the Creative Cloud App)

Thanks

https://helpx.adobe.com/acrobat/kb/download-install-acrobat-subscription.html

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Mohd AmishCorrect answer
Adobe Employee
October 12, 2016

2 replies

Mohd AmishCorrect answer
Adobe Employee
October 12, 2016

Please see if Adobe Acrobat Pro DC Amakai download blocked helps.

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ALBERT-in-Vancouver
Participating Frequently
October 12, 2016

We only needed to exempt *.acrobat.com for it to work now.

(already had *.adobe.com, *.adobelogin.com, and *.adobeoobe.com exempted for the Adobe CC Desktop app)

Thanks

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