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ALBERT-in-Vancouver
Participating Frequently
October 12, 2016
Answered

Firewall exceptions for installing the Adobe Acrobat DC subscription

  • October 12, 2016
  • 1 reply
  • 3443 views

What firewall exceptions are needed when installing the Adobe Acrobat DC subscription?  We get an "HTTP request failed" at 5% install progress.  We're using Named-user licensing.

(Looks like the firewall exceptions are different from what was needed for the Creative Cloud App)

Thanks

https://helpx.adobe.com/acrobat/kb/download-install-acrobat-subscription.html

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Correct answer Mohd Amish

Please see if Adobe Acrobat Pro DC Amakai download blocked helps.

1 reply

Mohd AmishCorrect answer
Adobe Employee
October 12, 2016
ALBERT-in-Vancouver
Participating Frequently
October 12, 2016

We only needed to exempt *.acrobat.com for it to work now.

(already had *.adobe.com, *.adobelogin.com, and *.adobeoobe.com exempted for the Adobe CC Desktop app)

Thanks