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Participating Frequently
February 18, 2016
Question

forms that will not print

  • February 18, 2016
  • 1 reply
  • 601 views

I have 2 forms that will not print, it will try, but I get an error that says "The document could not be printed" I hit ok ( only option) then it says there were no pages selected to print. Using windows 8.1

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1 reply

AadeshSingh
Participating Frequently
February 19, 2016

Hi seprock,

Try the following: open Adobe Acrobat/Reader navigate to Edit menu -> Preferences

  • under Documents, change 'View documents in PDF/A mode' to Never
  • under Security (Enhanced), disable Protected Mode at startup

Click OK to confirm the changes.

Relaunch Acrobat/Reader, now try to print the PDF file.

Let me know if it works.

Regards,
Aadesh

SeprockAuthor
Participating Frequently
February 19, 2016

No I am sorry, this did not work. I am also getting this error on some forms

SeprockAuthor
Participating Frequently
February 19, 2016

I must add, that the form I get this error from, does print, but I get this error. My issues are 2 fold

  • I have 2 specific forms that will not print I get the error that states "The document could not be printed" I hit ok ( only option) then it says there were no pages selected to print
  • I have 2 other forms that will print, but I get the above error after it prints