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markd58083694
markd58083694
Participant
March 19, 2016
解決済み

Free Trial of Adobe Acrobat DC has deleted my old version Acrobat Pro v10/NL Win software

  • March 19, 2016
  • 返信数 1.
  • 380 ビュー

After the trial period, I evaluated that the trial version has no added value for us compared to the old version and the price of it.

Since the old version was automatically deleted by the trial version, I have a problem.

We bought it at end of 2011 with a local dealer who installed it on our PC but in the meantime he went Bankrupt and we have no keys to reinstall it.

Can Adobe put it back like they deleted it and installed the newer free trial?

Kind regards

このトピックへの返信は締め切られました。
解決に役立った回答 kglad

you should have your serial number.  that's usually proof needed that you own a legal license.

but you can contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html to see if they have a different policy.

返信数 1

kglad
Community Expert
kgladCommunity Expert解決！
Community Expert
March 19, 2016

you should have your serial number.  that's usually proof needed that you own a legal license.

but you can contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html to see if they have a different policy.

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