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dianab64867717
Participating Frequently
June 3, 2016
Answered

Function > Export to > Image > TIFF

  • June 3, 2016
  • 1 reply
  • 445 views

When I use the export to .tif feature, I get B&W .tifs and they should be color. This just started yesterday and I'm not sure why. Suggestions?

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Correct answer Karl Heinz Kremer

Which version of Acrobat are you using, and on what operating system? There was a new update for Acrobat DC yesterday, so it's possible that the update is causing your problems.

When you export to TIFF, there is a "Settings" button on the export dialog. When you click that, you get this dialog:

Have you tried to explicitly set the output colorspace to one of the "Color" settings?

1 reply

Karl Heinz  Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
June 3, 2016

Which version of Acrobat are you using, and on what operating system? There was a new update for Acrobat DC yesterday, so it's possible that the update is causing your problems.

When you export to TIFF, there is a "Settings" button on the export dialog. When you click that, you get this dialog:

Have you tried to explicitly set the output colorspace to one of the "Color" settings?

dianab64867717
Participating Frequently
June 3, 2016

Thanks so much! Not sure how it changed...but all's good now