Getting black lines when printing tax returns

Hi,

We have released an update today that fixes the "Black streaks while Printing" issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

Details about the release: Release notes | Adobe Acrobat DC, Acrobat Reader DC | Update, November 03, 2016

Please let us know how it goes.

Thanks,

-ashu

PS: Please mark the post as answered if this resolves your issue.

Hi kimn36527497,

You might try the following steps and see if it works:

1- Press and hold Windows key and press R on your keyboard, type regedit in the run dialogue box then press enter.

To check if you have 32 bit or 64 bit system, right click on Start menu>and select System. 

2- Under registry. navigate to the following location:

     For 64 bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\DC\FeatureState

     For 32 bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Reader\DC\FeatureState

3- If FeatureState is not present under DC, right-click DC and then create a Key with the name FeatureState.

4- In FeatureState, right-click and create a DWORD with the name 4033257. Set its data field to 1.

Thank You,

Shivam