Skip to main content
This topic has been closed for replies.
Correct answer larrys93364046

I have resolved my issue.  Apparently my problem was centered around not having the adequate administrative rights to install and load external software to my workstation.  I had to contact our IT group who was able to install and monitor the installation process for security purposes.  In discussing this with others at my company they recalled a similar situation about a year ago.  At that time, there was direct communication with Adobe about the problem installing the software.  Adobe's conclusion at that time was not having adequate administrative rights.

3 replies

Adorobat
Adorobat
Participating Frequently
November 5, 2016

Glad to know that the issue has been resolved.

L
larrys93364046AuthorCorrect answer
Participant
November 4, 2016

I have resolved my issue.  Apparently my problem was centered around not having the adequate administrative rights to install and load external software to my workstation.  I had to contact our IT group who was able to install and monitor the installation process for security purposes.  In discussing this with others at my company they recalled a similar situation about a year ago.  At that time, there was direct communication with Adobe about the problem installing the software.  Adobe's conclusion at that time was not having adequate administrative rights.

Adorobat
Adorobat
Participating Frequently
November 4, 2016

Hi larrys93364046

You might try the steps given in the following link:

Installation Problem: IMSLIB not found. Acrobat Services will not work.

Adobe DC don't open, IMSLib not found

IMSLib.DLL error persists... Have tried all forum suggestions 

Let me know if the results.

Thank You,

Shivam

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices