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deanw72150651
Participant
March 31, 2016
Answered

Good morning. Yesterday morning I installed Adobe Acrobat XI Pro, and due to the time required to download, I left my law office for the day, returning in the morning. When I went to open documents electronically filed in federal court in cases I co

  • March 31, 2016
  • 2 replies
  • 525 views

31 March 2016

Good morning.

Yesterday morning I installed Adobe Acrobat XI Pro, and due to the time necessary to install, I left my law offices for the day and left my computer on all night. When i came to my law offices this morning, I checked my email box and found electronic court filing notifications of PDF documents filed in two federal cases I work on. I went to open the documents in those two cases, but the documents would not open, and I lost those documents.  I happened to look at my computer screen and saw a reference message that in order for me to open documents, I had to agree to the license agreement provided by Adobe. 

I am not a computer literate individual, and I seriously need your help.  Could you please guide me to the license agreement I need to sign so I can retrieve and open PDF documents that are filed in the federal courts I practice before? I have papers I have to file this morning in federal court, which must be filed in PDF version, so time is critically important.

Thank you for your assistance, cooperation, and professionalism.  I sincerely appreciate your assistance.

Best regards,

Dean Browning Webb, Esq.

Tele: [503] 629-2176

Cel #: [253] 686-5111

This topic has been closed for replies.
Correct answer Sally Cox ACP

Firstly, I am sorry you had trouble. But you have posted in the wrong spot. This is the Adobe Connect forum, for users of Adobe Connect.

How did you lose the documents? If the documents were emailed to you, you should still be able to retrieve them again from your email. Try launching Adobe Acrobat FIRST, then using File>Open to retrieve the documents from where you stored them on your computer.

A list of product licenses is here, but I don't think that will help you. Try what I suggested and let me know what happened please. Good luck!

2 replies

Rave
Rave
Participating Frequently
April 4, 2016

Hi Dean,

You must be referring to the EULA (End User License Agreement).

Launch Acrobat first as Sally suggested above. It should bring up the license Agreement for you to accept.

If it doesn't then simply open the pdfs and check.

Regards,
Rave

S
Sally Cox ACPCorrect answer
Inspiring
March 31, 2016

Firstly, I am sorry you had trouble. But you have posted in the wrong spot. This is the Adobe Connect forum, for users of Adobe Connect.

How did you lose the documents? If the documents were emailed to you, you should still be able to retrieve them again from your email. Try launching Adobe Acrobat FIRST, then using File>Open to retrieve the documents from where you stored them on your computer.

A list of product licenses is here, but I don't think that will help you. Try what I suggested and let me know what happened please. Good luck!

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