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Participant
August 28, 2016
Question

Hello, I've created a pdf in acrobat DC with an embedded video, however, when I attempt to open the file in any other pdf viewer besides DC, the video will not play. How can I remedy this?

  • August 28, 2016
  • 2 replies
  • 534 views

How am I able to save a acrobat pro DC doc with embedded video and allow other pdf viewers to open it and play video?

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2 replies

Participant
September 1, 2016

Hey akthegr8​ to answer your question a little more deeply, not all PDF viewers are created equal.

Most of the interactivity that is available by creating a PDF in InDesign or adding rich media via Acrobat is only supported in Adobe Reader. Other PDF viewer software don't adhere to the same standards and most don't bother supporting rich media and interactivity beyond hyperlinks and bookmarks.

The only way to know is to test each viewer to see which works, or recommend that the user only uses Acrobat.

Hope this helps.

Legend
August 28, 2016

Most of these viewers can't play video, and that's that.