Skip to main content
Participant
October 5, 2016
Answered

hello, my computeur shot down and I have bought another one. How can I install Adobe Acrobat XI pro on the new computeur with my licence? In fact it is already used with my old computer which is broken...?

  • October 5, 2016
  • 1 reply
  • 286 views

hello, my computeur shot down and I have bought another one. How can I install Adobe Acrobat XI pro on the new computeur with my licence? In fact it is already used with my old computer which is broken...? !

This topic has been closed for replies.
Correct answer kglad

you are allowed two installations/activations.  if you want/need to restore those, contact adobe support and request and activation count reset.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 5, 2016

you are allowed two installations/activations.  if you want/need to restore those, contact adobe support and request and activation count reset.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.