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Participant
October 5, 2016
Answered

hello, my computeur shot down and I have bought another one. How can I install Adobe Acrobat XI pro on the new computeur with my licence? In fact it is already used with my old computer which is broken...?

hello, my computeur shot down and I have bought another one. How can I install Adobe Acrobat XI pro on the new computeur with my licence? In fact it is already used with my old computer which is broken...? !

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kglad
kgladCorrect answer
Community Expert
October 5, 2016

you are allowed two installations/activations.  if you want/need to restore those, contact adobe support and request and activation count reset.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
October 5, 2016

you are allowed two installations/activations.  if you want/need to restore those, contact adobe support and request and activation count reset.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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