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Participant
September 26, 2016
Answered

Help! Norton won't let me download Acrobat Pro DC!

I've just gotten the Redemption Code for Acrobat Pro DC, followed the links to enter the code and downloaded the installer - but Norton doesn't want me to install it because it's too new (less than 5 people have downloaded it) and its recommended action is to delete the download altogether. Is this a new patch, or something else going on? And what do I do to fix it?? (Note: very non-technical, so plain step-by-step instructions much appreciated...)

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kglad
kgladCorrect answer
Community Expert
September 26, 2016

suspend norton, or contact them.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 26, 2016

suspend norton, or contact them.

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